MultaCom’s plans start at $5.95 per month and reach $799 per month. MultaCom excels at customer and technical support, flexibility, and options. Continue reading our MultaCom review to learn more about their web hosting services.
MultaCom is a great web hosting service that serves a wide range of clients from personal bloggers to large enterprises. They have an extensive selection of web hosting packages to cover the different needs that come with varying business sizes. And that is exactly what our MultaCom review will put to the test.
MultaCom Service Overview
MultaCom was recognized as the best dedicated web hosting company in 2014 and 2015. The company was established in 1997 with the goal of delivering the highest quality service at the most cost-effective pricing. Hiring knowledgeable staff was a priority too. Their primary data centers are in Los Angeles where they can connect to almost any backbone provider and scale Internet connectivity for clients.
In term of services, MultaCom‘s offers include dedicated hosting, shared hosting, co-location and bandwidth. The company promises 100% uptime and 24-hour on-site technical support for dedicated hosting. Sites are hosted on DELL and SuperMicro Xeon Servers with dedicated hosting. Shared hosting provides unlimited bandwidth, 100 email accounts, and 25 subdomains. A bandwidth plan charges website owners based on transferred data in GB.
MultaCom offers six different dedicated hosting options on either a monthly or annual payment plan. Setup is free for all of the plans. Shared hosting comes in three different payment plans – complete, pro, and advanced – for either Linux or Windows. Each shared hosting plan comes with either a monthly or annual payment.
Co-location hosting plans can be on a single server or secure cabinet with three options in a secure cabinet. Bandwidth hosting is $0.03 per GB, $29 for additional 5,000 GB, and $58 for additional 10,000 GB. There’s some information about their plans that they don’t reveal on their website because they encourage you to contact them for further discussion.
|Dedicated to||Price||Disk Space||Bandwidth||Websites||
|Intensive business needs||$129 – $639/month
$119 – $539/month
|1TB Enterprise HD||15 TB – 50 TB depending on which billing option||N/a||
Single or Dual Hexa Core CPU
Shared Hosting – Linux
|Startup websites, personal blogs||$5.95/month for Complete
$14.95/month for Pro
$39.95/month for Advanced
|4 GB for Complete
12 GB for Pro
20 GB for Advanced
Shared Hosting – Windows
|Startup websites, personal blogs||$7.95/month for Complete
$19.95/month for Pro
$49.95/month for Advanced
|1 GB for Complete
2 GB for Pro
14 GB for Advanced
Co-Location – Single Server
|Medium size businesses||$99/month + free setup on monthly
$99/month + $99 setup on annual
|N/a||10 Mbps premium bandwidth||N/a||
Tower of rackmount server up to 6U
Co-Location – Secure Cabinet
|Medium to large size businesses, intensive business needs||$299/month for 1/4 cabinet
$469/month for 1/2 cabinet
$799/month for full cabinet
|N/a||10 Mbps premium bandwidth||N/a||
1/4 Rack Space (10U) for 1/4 cabinet
1/2 Rack Space (21U) for 1/2 cabinet
Full 19″ Rack (42U)
$29 for additional 5 TB
$58 for additional 10 TB
|N/a||Varies based on how much you use||N/a||
Security and Risk
MultaCom is a safe web host because they have built their reputation on security and quality of services. The web hosting company examines their data centers every year to check for potential security issues and ensure that they are in compliance with data center operation standards. MultaCom has 24/7 on-site security and technical support that can quickly handle any problems that may arise.
Usability and User Friendliness
Usability and user friendliness of MultaCom’s web hosting services is decent. If it’s your first time hosting a website, you may have some confusion over how to navigate the platform and ensure everything is working as it should. Fortunately, MultaCom is known for providing excellent customer support.
Several customers have left a MultaCom review and said that customer support was friendly and answered all of their questions. Many have claimed that MultaCOM is a fantastic product that they have had no problems with, especially in terms of usability. Also, they claim that whenever any questions arose MultaCom’s customer service was absolutely amazing and helpful.
Customer Support and Additional Info
You can contact customer support at 800-618-4628 at any time of the day. This is convenient for those who aren’t in the same timezone as MultaCom’s headquarters. It’s also helpful when you notice a problem with your website when you’re up late working on it.
Two other ways of contacting MultaCom’s customer support are live chat and email. At the bottom of their website, you’ll see a “live chat” and “email us” button to click on. Other helpful services that MultaCom offers with their web hosting plans are free hardware repair, free remote reboot, anti-virus, and anti-spam.
MultaCom Service Overall Rating
What we like:
- Many options in web hosting plans to find the right match for your needs.
- The ability to negotiate on prices and features for some of the plans.
- Excellent customer service and technical support that’s open 24/7.
- Network stability is good.
- You can choose from phone, live chat, and email when you want to contact customer support.
What we don’t like:
- Prices are a bit high for some of the plans.
Web Hosting Plans & Prices: 4/5
Security & Risk: 4/5
Customer Support: 5/5
MultaCom Top Alternatives
Hostingsource, Reliable Servers, and Steadfast are three alternatives to MultaCom. Similar to MultaCom, Hostingsource offers 24/7 customer support and has reliable servers. They’re more expensive, however, with their lowest plan starting at $89. Another difference between the two is Hostingsource doesn’t have contract plans whereas Multacom does. If you don’t like contracts then you’ll like that none of Hostingsource’s plans are based on contract.
Reliable Servers is another web host that maintains technical support on-site 24/7. Their prices are more expensive than MultaCom with plans starting at $69.99 per month. Reliable Servers doesn’t offer long-term contracts either.
Similar to MultaCom, Steadfast offers 24/7 support and promises 100% uptime. They are known for fixing problems quickly. All of their servers include unmetered inbound bandwidth, 10TB outbound bandwidth, and enterprise grade rackmount hardware. Different from MultaCom, Steadfast offers industry-based solutions.
Our MultaCom review concludes on a positive note. MultaCom is a great web host because they provide 24/7 support, 100% uptime, and variety in hosting plans. They have options for businesses of all sizes and personal blogs. You can pay as low as $5.95 per month for web hosting with MultaCom or a few hundred for their bigger hosting plans. It all depends on what your needs are. What do you think of MultaCom? Share your thoughts in the comments below.