Nexcess Web Hosting Services Review

Despite the existence of many web hosting companies, Nexcess has worked to become a top competitor to give their customers an array of options. From large companies to single individuals, Nexcess can provide quality services at affordable pricing. The company takes pride in their customer service and have worked to create an easy-to-use service to help choose the plan that best suits a customer’s needs. 

In this post, we will share information on Nexcess and compare it to three other hosting companies to help you determine the right home for your website.

About Nexcess

Nexcess has strived since becoming a company in 2000 to be more than just a company to reach a consumer. They have worked from a garage up to become a massive global hosting platform with 24/7/365 access to customer support through phone, email, and live chat. They take pride in the partnerships they build with each client.

Product Specs  

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Nexcess offers a wide variety of products, so there are choices for everyone. Whether hosting needs are for a personal blog or an e-commerce website, there are services for whatever specifications a customer needs. Nexcess allows for ultimate optimization for highly functioning web hosting.

They have dedicated servers and can enact a remote reboot. They offer four plans of shared hosting to help keep costs lower for the consumer. They are always looking for ways to improve their services to fit the needs of their customers in an ever-changing world of technology.

Pricing  

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Pricing for Nexcess begins under fifteen dollars a month, and different pricing is available for the many varieties of web hosting needs. The consumer can choose what package best suits their needs whether a small website or a large enterprise. This allows for a wider range of options and Nexcess works to be all-inclusive to the type of site a customer needs.

How It Compares

Here are a few similar products available on the market to see how they compare. Though many hosting sites offer similar amenities, some offer different types that are more suited to users of different need levels.    

SiteGround

BlueHost

InMotion Hosting

Nexcess

necxess web hosting

Price: $15.00

There are budget-friendly options for users with lesser needs, but some of the more in-depth plans come at a higher price than others. Since there are not unmetered plans available, this can hinder some customers with heavy traffic to their websites.

Support

With round-the-clock support via email, phone, and live chat, there is always a customer service representative available. They are open every day, all year, providing excellent reach and contact with their customers.

Features

There are, what seems like, an unlimited number of options for plans as well as add-ons to fully optimize a customer’s website. They can assist a small blogger or business owner, or a multi-million dollar company. There is truly a package and price plan for any need.

Uptime

Nexcess has 100 percent uptime guaranteed. That means users won’t experience detrimental downtime to servers and therefore their website will always be available to their consumers.

Value

With a wide variety of plans and options to choose from, Nexcess offers many great services to fit a client’s needs. They offer incredible customer service and assistance, and never experiencing downtime. All in all, it provides customers with plans to fit their needs without the hassle of searching across multiple sites for additional add-ons. While some options can feel overwhelming and the price point is higher than some, they are such a solid company they help customers feel at ease in their decision to use Nexcess for their needs.

Pros

  • A vast number of options available 
  • Fully managed servers
  • Some budget-friendly plans

Cons

  • Some plans can be expensive
  • Unable to have unmetered plans
  • Options can be confusing,particularly to new users

About SiteGround

Founded in 2004, SiteGround is based in Bulgaria and takes pride in having a global customer base. They have data centers in various locations as well to offer the best hosting location for each customer based on their client base location. They are optimized for WordPress and offer one migration of a prior website for free within 24 hours.

SiteGround

SiteGround

Price: $11.95

Comparable to other web hosting services for the price, starting rates beginning around five dollars a month. While this is the lowest-priced plan on the list, it is because they offer fewer packages and more basic services. A customer sacrifices perks at this price point.

Support

Not only do they offer 24/7 support via live chat, ticketing, and phones, but they offer it in multi-lingual services as well. However, the ticket-based system means sometimes there is a longer wait for a response. If it is not an emergency need, this may be a good option for some users.

Features

They are set up to be WordPress optimized and are a global company. They have several plans available at a decent price point and have free daily back-up so information has less of a chance of being lost and it allows though more support at an additional cost. SiteGround is fairly basic in comparison with other hosting sites. They can compete for general services, but if more variety is needed, they are not as unique as others.

Uptime

This company boasts 99.9 percent uptime with compensation of monthly fees for downtime higher than that.

Value

SiteGround is a low-cost alternative to other hosting sites, but additional fees mean the cost can be higher than others. With only one data center in the US and over 40 percent of its customer base being there, it leaves fewer options for hosting. However, globally, there is more option available to reach customers elsewhere. Although they are optimized for WordPress, other hosting companies offer the same service with more options available.

Pros

  • Options for data centers based on customer base
  • Optimized for WordPress
  • The price point is reasonable

Cons

  • Fees for more than one migration
  • Back up plans available with a fee
  • The only data center in the US is based in Chicago

About Bluehost

Bluehost is a Utah-based company, and it started operations in 2003. They are optimized for WordPress, and in 2010, they became part of the Endurance International Group team. They now power over two million websites. They have a team set up to assist with WordPress and thus can be at the top of the game regarding optimization for those that are new at the program or those with more technical questions.

Bluehost

Bluehost

Price: $2.95

They have a lower price point startup for options, and they can have a plan for under ten dollars to begin.

Support

Bluehost has excellent support, which includes 24/7 live chat, phone, and email, as well as its own WordPress support team. They also allow everyone on any plan access to their specialized team of support technicians, which is a service that usually comes as a premium perk only.

Features

For the WordPress user, Bluehost would be an excellent option. They are set up with a designated team of specialists to help optimize WordPress sites. However, this means that the rest of their services are not as outstanding overall compared to other companies.

Uptime

Due to their lack of downtime policy, there is no compensation or guarantee of server uptime. They state that they can resolve most issues in 15 minutes or less, but sometimes servers are down for several hours. This leads to a loss of site interaction with consumers, and time is money. While the company tries to give advance notice of potential maintenance or downtime, it is not always possible with emergencies.

Value

Although they are set up to best help WordPress users, there is a gap in other amenities offered. There is no guarantee of uptime and no consequences for downtimes that could last anywhere from 15 minutes to several hours. They have good customer support, but many other companies offer similar perks.

Pros

  • WordPress Support and optimization
  • A wide variety of hosting options
  • Free ‘.com’ domain

Cons

  • Higher cost point for WordPress plans
  • Higher cost for migrating websites
  • Lacks a solid uptime policy

About InMotion Hosting

InMotion is based in Los Angeles, CA, and was founded in 2001. As an innovative company, they offer a good deal of plans that are solidly usable for a variety of different customer needs, whether it is a small or large business. They use shared hosting to keep costs lower for small businesses, and they are comparable in pricing. They allow for small start-ups to grow, and can adjust plans accordingly, allowing a customer to progress as needed into different packages and plans.

InMotion Hosting

InMotion Hosting

Price: $6.39

InMotion offers comparable pricing. They are not the cheapest, but they are still affordable, with plans beginning in the range of ten dollars or less to get started. They offer a variety of packages that can range into higher cost and allow for more options.

Support

They offer support 24/7, through live chat, phone, email, and ticket systems. There is no premium cost for this, so it entitles even customers using the most basic service to this perk.

Features

InMotion offers up to 3 website transfers for free, which is more than most. They utilize shared hosting so smaller businesses can cut costs since they will not need the entire server space for a smaller site with less traffic; though sharing with a site that has a little more traffic will not lead to slower response times. 

Uptime

InMotion has a guarantee of 99.9 percent uptime. However, this does not include server maintenance downtime or if there is an attack. This means that unless there is an unexpected downtime of another variety, there could potentially be maintenance downtime that would affect the customer’s ability to reach target audiences.

Value

Overall, InMotion is great for small sites or those with growing to do. It can accommodate varying sizes needed for customers and doesn’t affect the price point as much as some other sites that don’t allow for host sharing. Though it can be competitive in pricing and offer shared hosting, they do not reach a higher standard that makes them stand out above other hosting sites that can provide a better variety of plans and options.

Pros

  • Server sharing allows costs to remain lower
  • Variety of plans available
  • Good customer support

Cons

  • Data centers are only located in North America
  • Plans may be difficult to choose from
  • Forced upgrades due to server sharing

Conclusion

Nexcess, with all its options and price points, offers the widest variety of plans to fit the needs of anyone. Whether it is a single person writing a WordPress blog, or a company selling on a huge e-commerce platform, there is a plan or add-on for anyone. The company takes great pride in its interaction with its consumers and has worked over the years to be innovative and forward-thinking to keep up with the ever-rising demands of the marketplace.

Their uptime guarantee of 100 percent is the highest on this list, and that is an essential factor since a site can’t generate income if it’s not available to customers. Nexcess has fully managed servers and can provide the space needed for the largest companies while not hurting the small sites. The number of plans and add-ons can be seen as confusing, but they offer customer support any time, anywhere a client needs, so there is always someone available to assist a customer with any of the web hosting needs or questions.

Their site is easy to maneuver, and there is plenty of information available about each of their plans and services offered. While some of its plans are more expensive than others, it doesn’t stop at the basics. Nexcess strives to move forward, keep innovating, and finding new ways to meet a customer’s needs without sacrificing its support or convenience.


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