JustHost Review – Web Hosting Service

JustHost is one of the most important players in the competitive market of web hosting service providers. They’ve gained their reputation through stability, affordability, and their full-time technical support. This JustHost review is designed to teach you all about the services JustHost offers and what you should expect from them. We will also go over a few relevant recommendations in case JustHost isn’t the right hosting company for you.

On the surface, JustHost looks like a one-plan, budget-friendly hosting company. You will be pleased to know that they offer more than just one shared hosting plan. They offer four different shared packages – including a pro plan with 80% fewer accounts on the servers – as well as VPS and dedicated hosting servers.

JustHost Overview

JustHost was founded in 2008 and offers budget-friendly hosting options to a variety of clients. From the small blog to the large agency, JustHost has a hosting option for less than many others on the market today.

Does that mean that you get what you pay for? Their average uptime is 99.98%, which is better than most hosting companies. JustHost also has an average page load speed of 0.6 seconds. This is also incredibly good. The slower your web page loads means more potential customers that will leave. Less than a second is a great page load time. Anything under 3 seconds is good. Anything above 5 will have everyone running for the hills.

JustHost usually impresses by their cheap services created for individuals who have a tight budget. Their unlimited Hosting Space, free domain name, free instant setup, unlimited data transfer and unlimited email accounts are all features that leave users speechless.

JustHost Pricing Information

For starters, this JustHost review will be taking a look at the excellent promotional pricing starting at $3.95/month for JustHost’s basic shared hosting plan. The price jumps up to $10.99/month after the initial period ends. The Prime and Pro shared hosting plans are essentially the same, but the Pro plan comes with better security features which are perfect for eCommerce sites.

Dedicated servers are not found on their homepage. The prices listed below for their dedicated hosting are the lowest and highest prices they offer.

If you are not pleased with their services and want to cancel your account, they will fully refund the unused months remaining on your contract. You should submit your cancellation within 30 days in order to get the full refund. This can be done by phone, live chat or built-in ticket.

You should also know that this policy does not include one-off account and domain name fees. This means you might receive extra charges on cancellation.

Security & Risk

With JustHost servers, you may rest assured that your website is highly secured, benefiting from free and effective spam filtering software, in addition to the standard Spam Assassin. If you still need some more safety, you should know about their Spam Hammer option. Spam Hammer ensures that every email coming from an unrecognized contact is rejected.

If you’re looking for solid security in a shared hosting plan, we recommend skipping straight to JustHost’s Pro plan. It provides a dedicated IP, SSL certificate, domain privacy, and SiteBackup Pro as additional paid features. If you’re not interested in the SSL certificate and dedicated IP, then you’ll do just fine with their Prime plan.

Usability & User Friendliness

JustHost uses the excellent cPanel control panel for all of their hosting options. cPanel is the industry standard for Linux-based hosting control panels. It offers a wide range of flexibility and control that other control panels do not provide. They also have hundreds of 1-click installs and they use the Weebly website builder as their site builder of choice.

Customer Support & Additional Info

You can contact JustHost via live chat, phone, and email for customer support. Their support is available 24/7/365 just like most successful companies in the industry. Want to try to fix some things yourself? You can search in their help center for almost any tutorial or article you need.

As you’ll see in this JustHost review, their customer reviews online are really not that great though. The support system is a debatable topic with JustHost. Some users had strong complaints about the quality of the 24/7 support. They claim it takes too long to get ahold of a capable employee to help with your problems. Most of them said that this was not the case 6-7 years ago when they began their partnership with JustHost. But in recent years, the quality of their support has been steadily decreasing.

JustHost Overall Rating

Mostly everyone who uses JustHost is impressed by their fair prices and quality services. JustHost promises to offer their clients the best, and this is what they struggle to do, ensuring that your site is up and running. They are also respected on the market for the many features their web hosting plans include. So, long time JustHost users are mostly keen on recommending this product. It seems like JustHost is either hit or miss. Take a look at the pros and cons that we have found when doing business with JustHost.

What we like:

• Great Uptime – An excellent uptime is always a plus. You can’t do business online when your site is down.
• Fast Page Load Times – Speed is also important, and JustHost is faster than most.
• Weebly Website Builder – JustHost uses one of the top names in website builder for their customers.

What we don’t like:

• Slow Customer Support – Nothing escalates the problem faster than a long wait time to try and fix an urgent problem.
• Few Security Features For All Customers – We feel they could offer a bit more security to all plans.
• Confusing Website – Their sales site is confusing to navigate. Luckily, it is easy to find the live chat button if you need help.

Rating

Web Hosting Plans & Prices: 4/5
Security & Risk: 4/5
Usability: 5/5
Customer Support: 3/5

JustHost Top Alternatives

If the services JustHost provides do not impress you, you should know that there are various alternatives to choose from. To conclude our JustHost review, here are some great alternatives for you to consider.

• BlueHost – One of the top names in web hosting. Bluehost has all that JustHost has to offer, plus reseller and WordPress hosting. While their speed is slower than JustHost, they do offer more security at the lower levels than JustHost.
• GoDaddy – GoDaddy also offers quite a lot of options. Their shared hosting is split up: regular shared hosting and business-level shared hosting with SSD storage.
• TMDHosting – TMDHosting is probably the fastest web hosting company around. They have many options and a great 99.99% uptime.

Our Verdict

JustHost has a sturdy infrastructure and their hosting is sound. While not perfect, JustHost’s uptime and speed are well above the average. Before writing this JustHost review, we have thoroughly researched the performance of this web hosting service supplier. Wand we believe that it still is a good choice for small businesses or personal websites. If you’re at the beginning and don’t want to invest a lot in web hosting services, JustHost can be a viable option for you. However, we prefer skipping their cheapest option and going for the more expensive Pro plan if you need better security.

Have you enjoyed our JustHost review? Do you have questions or thoughts? If so, please leave them in the comment section below!