Web.com Review – Web Hosting Services

Web.com is a budget-friendly web host that offers three customizable packages. Their hosting packages cost $5.95-$9.95 per month and include unlimited bandwidth. Not many web host providers offer unlimited bandwidth on their cheapest offerings. Another advantage of Web.com hosting is they provide a large amount of disk space from 300 GB to unlimited. Web.com is most suitable for personal bloggers and small businesses. In this Web.com review, we’ll cover more on pricing information, usability and user friendliness, and the pros and cons of this web host to help you make a decision.

web.com review

Web.com Service Overview

Web hosting is one of the many services that Web.com offers. A free domain name is included when you sign up for one of their hosting plans. Unlike some web host providers that offer an overwhelming amount of pricing plans, Web.com keeps it at three. It’s less overwhelming to choose a plan with them because they have three simple packages.

Their hosting packages are customizable, so you can fine-tune it to fit your needs if desired. Web.com has a 99.99% uptime guarantee, an intuitive website builder, and site restore automatic backup. Their web hosting packages are available for UNIX users as well.

Pricing Information

Web.com has three web hosting plans that range from $5.95-$9.95 per month. Each package is customizable to help ensure it meets your needs. All of their web hosting packages offer unlimited data transfer. Only their premium hosting, however, has unlimited disk space and FTP accounts. Bandwidth is unlimited for all hosting plans. Most web host providers usually limit bandwidth on their cheaper packages.

Disk space is generous for Web.com’s essential hosting and professional hosting packages as well. You’ll receive 300 GB with essential and 500 GB with professional. All three hosting plans offer a free domain name, personalized email, and a wide range of available open source applications and programming languages you can use.

Package Name

Dedicated to Price Disk Space Bandwidth Websites Hosting Type
Essential Hosting Small business owners $5.95 per month 300 GB Unlimited N/a


Professional Hosting

Small to medium sized businesses $7.95 per month 500 GB Unlimited N/a N/a
Premium Hosting Small to medium businesses that want to manage more than one high traffic website $9.95 per month Unlimited Unlimited N/a


Security & Risk

Web.com offers a few tools to help you keep your website secure, such as email virus protection and removal and spam protection via CatchGuard. For an extra cost of $24 per year, you can buy an SSL certificate for your website. This keeps the sensitive payment information of your customers safe.

Usability & User Friendliness

Creating a website with Web.com’s website builder is easy to do. All you have to do is choose a design you like, pick a color scheme, and edit the site content, pages, and images. The web builder has spell check to help catch possible spelling mistakes as you fill out the content. Web.com’s web builder allows you to swap out the social media buttons and replace images.

Other ways you can customize your website with the builder include adding contact forms, maps, search bars, documents, and HTML snippets. The interface of Web.com is clean and easy to navigate too. It ranks well in terms of usability and user friendliness.

Customer Support & Additional Info

If you need technical assistance or have questions about their web hosting, you can call Web.com’s customer support at 1-800-986-1477. They also have a Twitter and Facebook account where you can get in touch with them. According to Web.com’s Facebook page, they usually reply to messages there within an hour. Web.com has a live chat support option, but some users have had difficulties using the chat box. The web host’s phone support is superior.

You can usually get into contact with a representative quickly. Even in the evenings, their phone support tends to run smoothly without long wait times. In one user’s Web.com review, they cited that they were transferred to the correct department in less than a minute when they called on a weekday evening. Web.com customers can also submit support tickets online when they face a problem with their websites.

Web.com Service Overall Rating

What we like:

  • Fast customer support via phone
  • Clients can contact customer support through support tickets, phone, live chat, and social media
  • Inexpensive hosting plans
  • All hosting plans have unlimited bandwidth
  • 99.99% guaranteed uptime
  • Disk space of 300+ GB depending on the plan
  • Customizable hosting plans

What we don’t like:

  • No dedicated or VPS hosting
  • Lack of features found in other advanced hosting plans


Web Hosting Plans & Prices: 4/5
Security & Risk: 3/5
Usability: 5/5
Customer Support: 4/5

Web.com Top Alternatives

Squarespace, Simvoly, and Hostwinds are some of the top alternatives to Web.com. Similar to Web.com, Squarespace has a website builder and minimal options in payment plans to avoid overwhelm. They are more expensive, however, with a personal plan billed at $16 per month and a business plan billed at $26 per month. Squarespace offers an annual payment option as well, which is $12 per month for a personal plan and $18 per month for a business plan.

Simvoly is another web host that offers an excellent website builder that’s easy to use. They have three hosting plans out of which two offer unlimited bandwidth and unlimited storage. Another way it’s similar to Web.com is offers a free domain. Simvoly is more expensive than Web.com and its personal hosting plan only provides 5 GB of storage.

Hostwinds has several inexpensive hosting packages ranging from $4-$7 per month and more expensive options as well from $25-$99. Unlike Web.com, they offer a dedicated server at $99 per month. This type of hosting tends to be more expensive, but it’s ideal for those who need additional power and security.

Our Verdict

Our Web.com review concludes that Web.com is a good web host for personal bloggers and small businesses. If you have a small budget to work with, then Web.com is a good option in web hosts because their hosting packages are inexpensive. All three of their packages offer a great amount of storage space as well. Other web hosts tend to offer a small amount of disk space in their cheaper plans. Web.com’s 300 GB in their cheapest hosting plan will last a while. Feel free to leave your own Web.com reviews in the comments below.






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