HostRocket Review – Web Hosting Services

HostRocket is web host that offers affordable hosting with helpful features. It allows you to integrate over 200 apps with your website to improve its design, SEO, or your marketing efforts. Some of their hosting packages conveniently offer unlimited bandwidth, storage space, domains, and subdomains. HostRocket is ideal for personal bloggers and small to medium size business owners. In our HostRocket review below, we cover the benefits of using Hostrocket, some of the drawbacks, possible alternatives, and pricing information.

HostRocket Service Overview

HostRocket offers five different types of hosting plans: website hosting, shared SSD hosting, reseller VPS hosting, dedicated hosting, and co-location. Included features vary depending on which hosting package you buy. Their web hosting plan, the least expensive option, features a 99.5% uptime guarantee, free site backups, audio and video streaming capabilities, custom error pages, and hot link protection.

It also comes with RVSiteBuilder, a website builder, to quickly create a website if you don’t have knowledge of CSS or HTML. You can customize your own template or choose from hundreds of pre-designed templates. HostRocket offers 24/7 tech support for clients on their web hosting plan as well.

Pricing Information

HostRocket’s web hosting plan starts as low as $5.95 per month when it’s on sale. Otherwise, it’s $11.98 per month on the monthly billing cycle and $7.99 per month for the annual billing cycle. Shared SSD hosting at HostRocket costs $14.98-$24.98 per month depending on which plan you pick. Biennially is the cheapest billing cycle at $9.98-$18.98 per month.

Reseller VPS hosting has no limit on the number of servers and starts at $9.95 per month. As one would expect, dedicated hosting is one of HostRocket’s most expensive packages, running at a monthly price of $119-$169. In their private data center in New York, HostRocket offers co-location for $299.95-$899.95 per month.

Security & Risk

Hostrocket has security measures in place to protect the sensitive information of its users. The web host also sells SSL certificates at an extra cost if you want more security for your site. An SSL certificate is becoming a necessity for websites because it causes potential customers to trust them more. Some of Hostrocket’s hosting packages have integrated spam filtering and DDoS protection too.Security & Risk

Usability & User Friendliness

This web host ranks well in terms of usability and user friendliness. It has an easy-to-use website builder to create a professional website with a few clicks. You don’t need to know coding to create a website. Hostrocket also has over 256 apps that clients can integrate to get more out of the service.

They offer URL redirection and custom error pages features with some of their hosting plans. This is helpful because you don’t have to code it yourself if you need to redirect a URL or want to set a custom error page.

Customer Support & Additional Info

If you need help with your website or have questions about the service, you can contact customer support at 1-866-519-7079 from the U.S. and 1-518-371-3421 from other countries. Their phone line is open 24 hours on weekdays and from 8 AM to 12:00 AM EST on weekends. You can submit a support ticket online as well.

A customer who had a bad experience with Hostrocket’s customer support said in his Hostrocket review that they suspended his account for going over the bandwidth. The customer lost the rights to their domain name because it was registered with Hostrocket.

Hostrocket Service Overall Rating

What we like:

• Options in inexpensive hosting packages
• 256+ apps you can integrate
• 99.9% uptime guarantee
• Audio and video streaming capabilities
• DDoS attack protection on some hosting plans

What we don’t like:

• Hostrocket doesn’t clearly outline what security features they have to keep clients’ websites safe
• A few customers have reported a bad experience with customer support, such as having their accounts suspended over exceeding their bandwidth

Rating

Web Hosting Plans & Prices: 4/5
Security & Risk: 3/5
Usability: 5/5
Customer Support: 4/5

Hostrocket Top Alternatives

InMotion, Liquid Web, and A2 Hosting are possible alternatives to Hostrocket. Like Hostrocket, InMotion offers reseller hosting, VPS hosting, shared hosting, and dedicated servers. One way it’s different from Hostrocket is InMotion offers free billing software with their reseller hosting package. Their reseller hosting starts at $13.99 per month, and their business hosting package is inexpensive starting at $5.99 per month.

Similar to Hostrocket, Liquid Web offers DDoS protection, backups, and dedicated servers. Liquid Web’s hosting services are more expensive with the lowest price starting at $50 per month. Therefore, this web host is more suitable for enterprise hosting due to its advanced features.

A2 Hosting offers similar hosting packages as Hostrocket, such as reseller hosting, shared hosting, and dedicated hosting. Their shared hosting starts at $3.92 per month and features turbo servers. Also, as a promotion, A2 Hosting offers free SSL certificates with some of their hosting packages. Additionally, it has a 99.9% uptime guarantee and supports several software platforms, including WordPress, Magento, OpenCart, Joomla, and Drupal.

Our Verdict

Hostrocket is a good web host for those who like a wide range of options in hosting and want to integrate apps with their websites. This web host has over 256 apps you can use with your hosted website. It also offers affordable reseller hosting for clients who want to get into the business of selling web hosting. Although their dedicated hosting is $119-$169, it’s still cheaper than some alternatives. Do you have any experience using Hostrocket as a host? Share your own Hostrocket review in the comments below.